Privacy Policy

Reon Infrasoft LLP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our software, website, or payment services.

1. Information We Collect

We may collect the following types of information when you purchase or use our Services:

• Personal Information: Name, email address, phone number, and billing address provided during the checkout or registration process.
• Payment Information: We use Razorpay as our payment gateway. We do not store your complete credit card numbers or UPI PINs on our servers. All transactions are securely processed by Razorpay.
• Technical Information: To enforce our hardware-locked licensing, we may collect your device's MAC address, Motherboard ID, IP address, and basic usage data related to the software's performance.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process your payments and deliver the software license keys or physical products.
• To verify your identity and prevent fraud or unauthorized sharing of license keys.
• To provide technical support and customer service.
• To communicate important updates, billing notices, or changes to our software.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Partners: With trusted third-party services (like Razorpay for payments or shipping partners for Pen Drives) strictly to facilitate our business operations.
• Legal Requirements: If required by law, court order, or government regulations, or to protect the rights, property, and safety of Reon Infrasoft LLP and our users.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party APIs

Our AI software utilizes CineStudio AI services for video and image generation. The text prompts, images, or audio files you input into our software may be processed by these third-party services. Please note that we are not responsible for the privacy practices of these external AI services.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

• Email: info@reoninfrasoft.com
• Address: Reon Infrasoft LLP, 289 290 B Shree Nagar Extension, Indore, Madhya Pradesh, India – 452001